Support
Contact Us
We're here to help! If you have questions, feedback, or need assistance with Nurse Wellness Playbook, please reach out:
We typically respond within 24-48 hours.
Frequently Asked Questions
How do I reset my data?
Go to Settings > Data > Reset All Data. This will permanently delete all your check-ins, journal entries, and progress. This action cannot be undone.
How do I export my data?
Go to Settings > Data > Export Data. This will create a file containing all your wellness data that you can save or share.
How do I change my notification settings?
Go to Settings > Core Reminders to enable or disable notifications and set your preferred reminder times. You can also customize which days you receive reminders.
Is my data private?
Yes! All your data is stored locally on your device only. We do not collect, transmit, or store any of your personal information on external servers. See our Privacy Policy for details.
Can I use the app offline?
Yes! Nurse Wellness Playbook works entirely offline. No internet connection is required to use any features.
What do I do if the app crashes?
Try these steps:
- Force close the app and reopen it
- Restart your device
- Make sure you have the latest version of the app installed
- If the problem persists, contact us with details about what you were doing when the crash occurred
How do I cancel my subscription?
Subscriptions are managed through Apple. To cancel:
- Open the Settings app on your iPhone
- Tap your name at the top
- Tap Subscriptions
- Select Nurse Wellness Playbook
- Tap Cancel Subscription
How do I restore my subscription?
If you've previously subscribed and need to restore your purchase (for example, after getting a new phone), your subscription should automatically restore when you sign into the same Apple ID. If not, contact Apple Support.
Mental Health Resources
If you are experiencing a mental health crisis, please reach out to professional help immediately:
- National Suicide Prevention Lifeline: 988
- Crisis Text Line: Text HOME to 741741
- Emergency Services: 911
- SAMHSA National Helpline: 1-800-662-4357
Remember: It's okay to ask for help. Taking care of your mental health is just as important as taking care of others.
Feature Requests & Feedback
We love hearing from our users! If you have ideas for new features or ways to improve the app, please email us. Your feedback helps us make Nurse Wellness Playbook better for all healthcare professionals.